Overview

High-level health of merchant support and ticket volume.

Total tickets

2

Open

1

Pending

0

Resolved / closed

1

Recent ticket activity

Demo data
TCK-2025-0001open

Customer shows paid but merchant dashboard shows pending

Merchant: Sandbox merchant · Last update: 11/25/2025, 10:45:00 AM

TCK-2025-0002resolved

Refund did not appear in customer wallet

Merchant: Sandbox merchant · Last update: 11/24/2025, 11:30:00 AM